Privacy Policy

Introduction

Edentech Solutions Group LLC ("we," "us," or "our") operates the SecureComplianceHub platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our platform. Please read this policy carefully. By accessing or using our services, you agree to the terms of this Privacy Policy.

Information We Collect

Information You Provide

• Name, email address, phone number, and company information when you request a demo, create an account, or contact us
• Billing and payment information when you subscribe to our services
• Any data you enter into the SecureComplianceHub platform in the course of using our services
• Communications you send to us, including support requests and feedback

Information Collected Automatically

• Device and browser information (e.g., IP address, browser type, operating system)
• Usage data (e.g., pages visited, features used, timestamps)
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the SecureComplianceHub platform
• Process transactions and send related information, including confirmations and invoices
• Respond to your requests, comments, and questions and provide customer support
• Send you technical notices, updates, security alerts, and administrative messages
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address technical issues, fraud, or illegal activity
• Comply with legal obligations and enforce our terms of service

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers: We share information with third-party vendors who perform services on our behalf, such as hosting, analytics, payment processing, and customer support. These providers are contractually obligated to protect your data.
• Legal requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.
• With your consent: We may share information with third parties when you give us explicit consent to do so.

Data Security

We implement industry-standard security measures to protect your information, including AES-256 encryption at rest, TLS 1.3 encryption in transit, role-based access controls, and regular security audits. Our infrastructure is hosted on Amazon Web Services (AWS) and is designed to meet HIPAA, SOC 2 Type II, and other regulatory requirements. For more details, please visit our Security page.

HIPAA Compliance

For healthcare clients, we handle Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). We enter into Business Associate Agreements (BAAs) with all applicable clients and maintain administrative, physical, and technical safeguards required by HIPAA.

Data Retention

We retain your information for as long as your account is active or as needed to provide our services. We also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer required, it is securely deleted or anonymized in accordance with our data retention policies.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver relevant content. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information, subject to certain exceptions
• Portability: Request a copy of your data in a structured, machine-readable format
• Opt-out: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us at the address below.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Edentech Solutions Group LLC
Email: info@edentech.net
Web: Contact Us